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National College of Ireland


(The) Library Essentials Guide: Computers, Printing & Photocopying

How to connect to the Wi-Fi network in NCI

The WiFi network at NCI is called Eduroam.

To access Eduroam, you will need to authenticate/log in by using your college network username and password. Use the following format when you are authenticating Eduroam to your device:

Password: xxxxxxxx (your college network password)

How to Print & Top Up Credit

Computers, Printing & Photocopying

*NOTE: Due to the current restrictions, computers in the library are not available to be booked.


Library Student Printers (currently unavailable)

The library is the main printing hub for NCI students. There are 4 printers/photocopiers located at the front of the library. All 4 of the printers provide printing, photocopying, and scanning services.

*note: These printers are currently unavailable, see below for alternative.

Printing Outside of the Library

There is a 5th printer available on the first floor of the college - go right out of the lift or from the stairs and the printer is located in the first room on the left after the swinging doors. 

Make sure you sanitise the printers before and after use with the wipes provided.

Use your student card to pay for printing. If you are a new student in NCI, you will begin your course with €5 credit on your student card.

Printing Costs:

  • Black & White: 8 cents per page
  • Colour: 50 cents per page

Top Up: 

Go to the Student Print site and top-up your print credit using a debit or credit card. To log in, use your college network username and password.

For further details on printing and photocopying, take a look at the Library Printing Guide.

To print from your laptop, wireless printing is available to print at the library student printers as well as the printer on the 1st floor of the college. To set up wireless printing, go to the IT Help Centre webpage, sign in using your college email and password and search for 'How do I use Wifi Printing?' to find step by step instructions. If you have any issues, submit a request through the IT Help Centre.

*Note: Make sure you sign into the IT Help Centre page in order to fully access all of the IT support information.

There could be a number of reasons as to why your document has not shown up at one of the student printers. Ensure you have done the following:

  1. Make sure you are the person who is logged onto the PC - using your college user name and details.
  2. Swipe your own student card at the student printer or if you are printing in a group, make sure whoever is logged onto the pc you are sending the document from, swipes their student card at the printer.
  3. Ensure that you have sent your document to one of the student printers (Student on BW or Student on Colour).
  4. If you are printing in colour, make sure you swipe your card at one of the 2 colour printers. If you print in black and white your document should show up on any of the 4 library printers.
  5. Check to see if you have sufficient funds. If not, you can top up online:
  6. If you are printing a pdf from a browser, sometimes these documents will not show up on the printer. To print a pdf, open it in Adobe Acrobat Reader and then send it to a student printer. 
  7. If you are trying to print an article from one of the library databases, sometimes these resources have restricted copyright access. This means you cannot print them.

If you have checked all of the above and you are still having issues printing, please talk to a member of the library staff or contact the IT HelpDesk.

Need advice for your assignments or research?

The Library Help Centre currently offers online appointments as well as remote assistance via email.

Request an appointment or contact us:

Keith Brittle Cory Newbigging

For Quick Queries:

Keep up to date on any library news and resources by following @NCILibrary on Facebook Twitter Instagram
Communications from the Library: Please note all communications from the library, concerning renewal of books, overdue books and reservations will be sent to your NCI student email account.