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National College of Ireland

NCI LIBRARY

Library Reports: Student Engagement

Student Engagement Report

Introduction

This is a report outlining the objectives, findings and recommendations of the Student Engagement survey. The survey was distributed as a short questionnaire which was available online and in hard copy at the circulation desk or pop up Library stand in the Atrium of the college. The stand was peopled by the student marketing team on a number of days between 13th and 17th December 2018, students were available for 3 hours at a time for a number of days each week.

The purpose of the survey is to:

  • Determine any issues with the Library Services
  • Investigate new methods of engaging with students
  • Gather data on opinions of the Library
  • Analyse differences between the services offered to Full and Part-time students

Two students from the BA Hons in Marketing Practice course as part of an initiative by their lecturer Mr. Dermot Bradfield worked with members of Library staff to promote the Library. In October 2018 Library staff began working with the Marketing students on outreach and engagement with NCI students. The benefits of this were twofold, the students gave their time and know-how to the Library team and they received practical experience of being involved in a small-scale initiative for the Library. The two students Jessica O’ Grady and Meireka Redmond worked with Catherine Curtin and Mary Buckley of the Library on the survey.

In order to increase engagement, it was recommended that we conduct a survey which would have the dual purpose of actively engaging with students and gathering feedback about services for the Library.